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802.16 News/BWE Terms of Use Policy
Broadband
Wireless Exchange, Inc. ("BWE") recognizes the importance of protecting the
privacy of all information provided by users of our web sites, subscribers to
our magazines, registrants for our events, recipients of our e-mail newsletters
and all of our customers. We created this policy with a fundamental respect for
our users’ right to privacy and to guide our relationships with our users. This
privacy statement discloses the privacy practices for all products and services
owned by BWE. A current list of our publications, web sites, online webcasts and
trade shows can be found at http://www.bbwexchange.com/sitemap.asp
INFORMATION COLLECTION AND
USE
BWE collects information from our website users, subscribers and
customers. In this section of our privacy policy, we will describe the type of
information we collect and how we use it to provide better services to our
customers.
Registration and Ordering
When
attending our trade shows, participating in our customer-sponsored webcasts,
using some of our websites and signing up for certain selected services (such as
free subscriptions), users must first register. During registration, users are
required to give their contact information (such as name, e-mail address,
mailing address and phone number). We also may collect demographic information
(such as job title and purchasing responsibilities, company information and
professional certification). For internal purposes, we use this information to
communicate with users and provide requested services, and, for our website
visitors, to provide a more personalized experience on our sites. We use
aggregate demographic information about our audience to improve our service, for
marketing purposes and/or industry reporting purposes.
Many of our products and services are
free to subscribers who meet certain demographic criteria. Independent auditors
may need to certify the eligibility of these subscribers. In order to do that,
we may collect unique identifiers (such as mother’s maiden name) that we
disclose to the auditors strictly for industry reporting and audit verification
purposes.
For our services that require payment
(such as certain events, products and subscriptions), we also collect credit
card information (such as account name, number and expiration date), which is
used for billing purposes only, and is not otherwise shared.
E-mail Newsletters
If users
wish to subscribe to our e-mail newsletters, we ask for contact information
(such as name, e-mail address and, occasionally, demographic information). We
use this information in the same manner as we use contact information in the
registration and ordering process described above. Recipients of our newsletters
can unsubscribe using the instructions listed at the end of the e-mail
newsletter.
Surveys and Contests
From time
to time we invite users to provide information via surveys or contests.
Participation in these surveys or contests is completely voluntary and the user
therefore has a choice whether to disclose requested contact information (such
as name and mailing address) and demographic information (such as zip code or
job title). In addition to other uses set forth in this policy, contact
information collected in connection with surveys and contests is used to notify
the winners and award prizes, to monitor or improve the use and satisfaction of
the site, and may be shared with sponsors of such surveys or contests.
Interactive Features
At some of
our sites, we offer interactive and community features such as discussion
boards, webcasts and user profiles. Note that all personal information sent or
posted via such features becomes public information for which we are not
responsible.
Tell-A-Friend
If users elect to
use our referral service for informing a friend about our sites and services, we
may ask them for the friend's name, job title and e-mail address. BWE will store
and use this information to send the friend an invitation. This information may
also be used to provide information about our company and related products and
services. The friend may contact us as specified in the tell-a-friend message to
request that no further communications be sent.
Communications with Us
We have
features where users can submit information to us (such as our feedback forms).
Letters to the editor and similar submissions may be made public. Requests for
service, support or information may be forwarded as needed to best respond to a
specific request. We may retain e-mails and other information sent to us for our
internal administrative purposes, and to help us to serve customers
better.
Communications from Us: Service
Updates, Special Offers
In order to best serve our customers, we may send
updates that contain important information about our sites and services. For
example, we send new members a welcoming message, and verify password and
username for our password-protected sites. We may also communicate with a user
to provide requested services and for account-related issues via e-mail, phone
or regular mail.
We offer our users the option to receive
information about our company, related products, services and special deals.
Users can choose not to receive these communications, as set forth in our
Permission section below.
Automatic Data Collection
Our
web sites have features that automatically collect information from users, to
deliver content specific to users' interests and to honor their preferences.
This information assists us in creating sites that will serve the needs of our
users.
We use "cookies," a piece of data stored
on the user's hard drive containing information about the user. Cookies benefit
the user by requiring login only once, thereby saving time while on our site. If
users reject the cookies, they may be limited in the use of some areas of our
site. For example, the user may not be able to participate in sweepstakes,
contests or drawings. Cookies also enable us to track and target the interests
of our users to enhance the experience on our sites.
Some of our business affiliates use
cookies on our sites in ads or promotions. However, we have no access to or
control over these business affiliates' cookies; we urge users to read their
privacy policies for information.
For our internal purposes, we gather
date, time, browser type, navigation history and IP address of all visitors to
our site. This information does not contain anything that can identify users
personally. We use this information for our internal security audit log, trend
analysis and system administration, and to gather broad demographic information
about our user base for aggregate use.
We may combine demographic information
supplied by a subscriber at registration with site usage data to provide general
profiles, in aggregate non-personally identifiable form, about our users and
their preferences in the content of the site and advertising. We may share this
composite information with our advertisers and business affiliates to help them
better understand our services.
WITH WHOM YOUR INFORMATION IS
SHARED
When we have co-branded, customized, private label, powered by or
sponsored products and services, or when we join with other parties to provide
specific services, we may share (provide and receive) personal information with
them. We do not share credit card information with such third parties.
At BWE and related sites, information may
be shared with selected advertisers if a user affirmatively clicks through on a
link/ad to such advertiser at those sites or in e-mails.
On occasion, we may provide targeted
lists of names and offline and online contact information for marketing purposes
to third parties, subject to our Permission policies. We give users the option
of not having their name or contact information disclosed to third parties, as
set forth in the Permission section.
Other than as set forth above, we do not
share personally identifiable information with other companies, apart from those
acting as our agents in providing our product(s)/service(s), and which agree to
use it only for that purpose and to keep the information secure and
confidential. Also, our parent, subsidiary and affiliate companies, entities
into which our company may be merged, or entities to which any of our assets,
products, sites or operations may be transferred, will be able to use personal
information. We will also disclose information we maintain when required to do
so by law, for example, in response to a court order or a subpoena or other
legal obligation, in response to a law enforcement agency's request, or in
special cases when we have reason to believe that disclosing this information is
necessary to identify, contact or bring legal action against someone who may be
causing injury to or interference with (either intentionally or unintentionally)
our rights or property. Users should also be aware that courts of equity, such
as U.S. Bankruptcy Courts, might have the authority under certain circumstances
to permit personal information to be shared or transferred to third parties
without permission.
We may share aggregate information, which
is not personally identifiable, with others. This information may include usage
and demographic data, but it will not include personal information.
CORRECTION/UPDATING PERSONAL
INFORMATION
If a user's personally identifiable information changes (such
as zip code), or if a user no longer desires our product(s)/service(s), we
provide a way to correct or update that user's personal data. The user should
contact Customer Support for the applicable product or service.
PERMISSION
Our users are given
the opportunity to choose whether to receive information from our affiliates and
us not directly related to the registered services. Users also have the
opportunity to choose whether to have personal information shared with third
parties for marketing purposes. Instructions for how to exercise this choice are
contained in e-mails sent by us, on our product websites and in each of our
publications. Please note that we will endeavor to implement requests within a
reasonable time, although for a time users may continue to receive mailings,
etc., transmitted based on information released prior to the implementation of
the request. Users will continue to receive information directly related to
their registered services, so they always are kept informed.
SECURITY
We use reasonable
precautions to protect our users' personal information and to store it securely.
Sensitive information that is transmitted to us online (such as credit card
number) is encrypted and is transmitted to us securely. In addition, access to
all of our users' information, not just the sensitive information mentioned
above, is restricted. Only employees who need the information to perform a
specific job (for example, a billing clerk or a customer service representative)
are granted access to personally identifiable information. Finally, the servers
on which we store personally identifiable information are kept in a secure
environment.
LINKS
Our web sites contain
links to other sites. BWE is not responsible for the privacy practices or
content of such other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each web site to which we may
link that may collect personally identifiable information.
NOTIFICATION and CHANGES
If we
change our privacy policy, we will post those changes on this page so our users
are aware of what information we collect, how we use it and under which
circumstances, if any, we disclose it. Users should check this policy frequently
to keep abreast of any changes.
For questions about this privacy
statement, the practices of this site or any dealings with BWE Inc., contact us
at:
Corporate Communications
Broadband
Wireless Exchange, Inc.
2844 E.
Michelle Way, Ste. 1101
Gilbert, AZ 85234
480-218-4441
http://www.bbwexchange.com
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